Direct Primary Care (DPC)
One of our clinic goals has been to offer Direct Primary Care (DPC) services, also known as a retainer medical practice. In this service model, the patient pays a monthly fee to access primary care services at PRFM. Meanwhile, PRFM is empowered to serve patients according to our mission while having the financial control and stability needed to maintain a sustainable business model that delivers high-quality health care to our community.
** DPC does not cover any services outside of Phoenix Rising**
The fee will be due immediately when enrolling in the DPC program and the first of the month thereafter or annually depending on the individual preference. The contract will automatically renew each year unless PRFM is given 30 days’ notice to terminate the agreement. If an individual is delinquent on payment they will have 90 days to catch up on their account before they are brought to collections. If they refuse to establish a plan to bring their account up to date they will receive a 30 days’ notice that they will be discharged from the practice.
Reasons for being discharged from the practice:
Patients who are verbally or physically abusive to provider or staff
Patients who are non-compliant with care – missing appointments and/or recommended testing.
Patients who do not pay for their care
Patients who are “provider” shopping to only receive medications such as opioids or benzodiazepines.
Phoenix Rising Family Medicine (PRFM) is not insurance.
PRFM provides only the limited scope of primary care services specified in the retainer medical agreement listed in Appendix A.
Patients can cancel this agreement with written notice sent to PRFM. PRFM will then reimburse the patient for any unused portion of fees.
The Department Of Consumer and Business Services issued a certification to this practice. You can contact advocates at the Department of Consumer and Business Services at:
DPC Services and Fees:
Individual Adult: $60/month
Adult Couple: $110/month
Single Parent Family: $105/month
(One adult + Unlimited Children - 24 yrs)
Two-Parent Family: $150/month
(Two adults + Unlimited children - 24 yrs)
Personal Care tailored to individual needs
Visits with the assigned provider only
30- and 60-minute appointments
Minimal-zero wait time in a waiting room.
Unlimited number of visits
No copays or surprise charges
Acute Care and non-acute office visits
Well-Woman Care/PAP smear
Telemedicine appointments -HIPPA compliant video conferencing technology
Chronic Disease management
Communicating via texting, patient portal, or telephone.
24/7 Access to the provider via after-hours answering service
House calls for certain limited situations taken on an individual basis.
Rapid test for strep throat
Rapid influenza testing
Urine pregnancy testing
Basic in-office labs: cholesterol, A1C, and glucose
Removal of Cerumen (ear wax)
Incision and Drainage of abscesses
Skin tag removal